AID Docs

Using folders

Organize documents safely and understand folder names, renaming, trash, and conflicts.

Folders help you arrange documents in a way that matches how your company works. For example, you might keep documents under:

Finance
└── Invoices
    ├── 2025
    └── 2026

This guide explains the folder behavior you can rely on in AID.

Create a folder

  1. Open Files and go to the folder where the new folder should live.
  2. Select New folder.
  3. Enter a name and select Create.

The folder appears inside your current folder. If AID cannot create it, it keeps your name in the form so you can correct it instead of making you start again.

You can place folders inside other folders, up to 32 levels below the workspace's top level. If the location is already at the limit, AID rejects the new folder and leaves the existing structure unchanged.

Folder-name rules

AID uses one shared set of names for folders and documents inside the same parent folder.

This means:

  • two folders in the same place cannot have the same name;
  • a folder and a document in the same place cannot have the same name;
  • the same name can be used in two different parent folders.

For example, if Finance already contains a folder called Invoices, you cannot create another Invoices folder there or upload a document named Invoices. You can still use Invoices inside a different folder such as Sales.

Capital letters do not make a different name

AID treats uppercase and lowercase forms as the same name:

Invoices
invoices
INVOICES

Only one of these can exist in the same parent folder. AID preserves the capitalization you entered for display, but it will not allow a second entry that differs only by capitalization.

Accents still matter. For example, Resume and Résumé are treated as different names.

Other name requirements

A folder name:

  • must contain something other than spaces;
  • can be up to 255 characters long;
  • cannot contain / or \;
  • cannot contain invisible control characters;
  • cannot be exactly . or ...

Spaces at the beginning and end are removed. For example, entering Contracts creates a folder displayed as Contracts.

Browse folders

AID shows folders before documents in each location. Opening a folder shows only the items directly inside it; its deeper contents appear when you open the next folder.

The top level of a workspace is also a folder internally, but AID keeps it out of the list because it is part of the workspace structure. It cannot be renamed or moved to trash.

Rename a folder

Use the folder's Rename action and enter the new name. The same naming rules apply as when creating a folder.

The folder that is already using a name keeps it. AID never replaces that folder automatically. For example, if Finance already contains Invoices, renaming Receipts to invoices is rejected and both folders keep their original names.

If a colleague changed the same folder after you opened the page, AID does not silently overwrite their newer change. It refreshes the information and tells you about the conflict so you can review it and try again.

Renaming a folder changes its readable location. An old bookmark or copied folder address may stop working after the rename. Links to individual documents continue to identify the same document.

Move a folder to trash

Moving a folder to trash also moves everything currently inside it, including all nested folders and documents.

For example, trashing Client Projects also trashes:

Client Projects
├── Acme
│   └── Agreement.pdf
└── Northwind
    └── Quote.pdf

The operation is all or nothing. AID never trashes only part of the selected folder tree. If you select several items and one of the selected items has changed or no longer exists, nothing in that request is moved to trash. AID shows an explanation and refreshes the folder so you can review what changed.

This guard rail matters when two people are working at the same time. For example, if Nurul selects two folders and Adam renames one before Nurul confirms the action, AID rejects Nurul's old request instead of trashing an unexpected mixture of items.

Names after trash

An item in trash no longer reserves its old active name. Someone can create a new folder or document with that name in the original location.

For example, after the old Invoices folder is trashed, a new active Invoices folder can be created there.

Restore is not available yet. When restore is introduced, it will not overwrite or displace an active item that now owns the name. If any part of a folder tree has a name conflict, the complete restore will be rejected and the existing active items will remain unchanged.

Moving folders between locations

Moving folders between locations is not available yet. When it is added, AID will keep the same core protections: the move will not overwrite an existing folder or document, create a loop, or leave only part of a folder tree moved.

Access and privacy

A readable folder name or copied folder address does not grant access. AID checks that a person belongs to the correct workspace before showing the folder or resolving its name.

Folder names may appear in the browser address and browser history. Use clear business names, but avoid placing passwords, access codes, or other secrets in a folder name.

Creating a folder organizes content; it does not make the folder public or create a public sharing link.

For engineers and operators

This page describes what people experience when using folders. For the data model, transaction boundaries, concurrency controls, and failure recovery, see Folder system architecture.

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